• Merchandise must be returned within 14 days of the fulfillment date.
  • Merchandise must be unwashed and unworn.
  • Shoes must be unworn and free of any scuffs or marks.
  • During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. This will be all items past the policy¬†time frame or ones that are Final Sale, Accessories,¬†Intimates + Bodysuits.
  • If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.
  • SALE¬†items are¬†NOT eligible for Returns or Exchanges.¬†
  • All Accessories are¬†FINAL SALE and NOT eligible for Returns or Exchanges. Accessories are Jewelry, Hats, Scarves, Sunglasses, Handbags + Belts.
  • Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns or Exchanges.
  • Please allow 1-3 business days¬†for return processing.

To Initiate a return go to your Joanna A. Boutique account, and select the order item(s) you wish to return.