Return Policy

• Merchandise must be returned within 14 days of the fulfillment date.
• Merchandise must be unwashed and unworn.
• Shoes must be unworn and free of any scuffs or marks.
• During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. This will be all items past the policy time frame or ones that are Final Sale, Accessories, Intimates + Bodysuits.
• If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.
• SALE items are NOT eligible for Returns or Exchanges. 
• All Accessories are FINAL SALE and NOT eligible for Returns or Exchanges. Accessories are Jewelry, Hats, Scarves, Sunglasses, Handbags + Belts.
• Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns or Exchanges.
• Please allow 1-3 business days for return processing.

To Initiate a return go to your Joanna A. Boutique account, and select the order item(s) you wish to return. We ask that you only submit one return request per order.

If you do not have a Joanna A. Boutique account, you can initiate a return here.

Any other method of return will not be accepted.