Return Policy

• Merchandise must be returned within 14 days of the fulfillment date.
• Merchandise must be unwashed and unworn.
• Shoes must be unworn and free of any scuffs or marks.
• During the Returns Process if an item is ineligible for a Return you will not be able to select that item for Return. This will be all items past the policy time frame or ones that are Final Sale, Accessories, Intimates + Bodysuits.
• If an item is Ineligible for a Return and it is included, we will have to send back the Ineligible Item to you.
• SALE items are NOT eligible for Returns or Exchanges. 
• All Accessories are FINAL SALE and NOT eligible for Returns or Exchanges. Accessories are Jewelry, Hats, Scarves, Sunglasses, Handbags + Belts.
• Bodysuits and Intimates are FINAL SALE and NOT eligible for Returns or Exchanges.
• Please allow 1-3 business days for return processing.

To Initiate a return go to your Joanna A. Boutique account, and select the order item(s) you wish to return.